Selected work

Real products. Real outcomes.

A snapshot of the platforms, AI systems, and managed operations we've shipped for clients across fintech, e-commerce, and healthtech.

Social Media Management
3.1x

Engagement lift

InstagramTikTokLinkedInMeta AdsCanva

Quillworthy Press — Social Rebrand & 6-Channel Growth

A full social media rebrand across 6 platforms — tripling engagement and adding 48k followers in 5 months.

The challenge

Quillworthy Press, an independent stationery and letterpress brand, had a patchwork social presence — an Instagram account that posted sporadically, an abandoned LinkedIn, and no presence on TikTok or Pinterest. Their visual identity was inconsistent across channels, and they had no content calendar or paid strategy. Growth had stalled.

Our solution

We ran a 2-week brand voice and visual identity sprint, then built a 30-day content calendar across Instagram, TikTok, LinkedIn, Pinterest, Facebook, and X. Our team produced all creative in-house (product photography + short-form video), scheduled weekly, engaged daily, and launched targeted paid campaigns on Meta and Pinterest. A monthly performance report drove continuous refinement.

Outcomes

  • Engagement rate up 3.1x in 5 months
  • +48,000 followers across 6 platforms
  • 47 inbound wholesale leads sourced from social in month 5
  • Cost-per-lead down 42% vs. previous agency
Virtual Assistant Services
22h

Saved per month

VA ServicesCRMBookkeepingSlack

Thornbeck Realty — Dedicated VA for Brokerage Ops

A dedicated virtual assistant took over inbox, listings, and client follow-up — giving the broker back 22 hours a month.

The challenge

Thornbeck Realty's founding broker was spending entire mornings on inbox triage, listing syndication, and client follow-up — work that had to be done but didn't close deals. Hiring a full-time assistant wasn't justified at their volume, and previous freelancers had been unreliable or lacked real estate context.

Our solution

We matched the broker with a trained virtual assistant on an 80-hour monthly retainer. The VA took ownership of inbox management, showing calendar coordination, CRM upkeep, commission bookkeeping, and weekly comparable listing research. We documented every workflow in a shared playbook and ran weekly check-ins with a written summary.

Outcomes

  • 22 hours/month returned to the broker
  • Inbox response time dropped from 2 days to 4 hours
  • Zero missed showing appointments in 6 months
  • Broker closed 3 more deals with reclaimed time
Application Development
60k

Downloads in Q1

React NativeNode.jsPostgreSQLMapbox

Cruxline — Cross-Platform Climbing Companion App

An offline-first iOS + Android app for climbers — 4.8-star rating and 60k downloads in the first quarter.

The challenge

Cruxline wanted a climbing app that worked in crags and gyms with poor signal — logging sends, showing offline topos, and letting users track training. The founder had a Figma prototype but no engineering team, and a previous freelancer had delivered a buggy iOS-only MVP that crashed on the wall.

Our solution

We rebuilt Cruxline as a cross-platform React Native app with offline-first architecture — logs sync when signal returns, topos cache locally, and training history works fully offline. We integrated Mapbox for crag maps, added push notifications for route conditions, and handled both App Store and Play Store submissions including review responses.

Outcomes

  • 60,000 downloads in the first quarter
  • 4.8/5 average rating across both stores
  • Crash-free sessions at 99.4%
  • Featured in App Store's 'New Apps We Love'
Cloud, DevOps & Hosting
12 min

Deploy time (was 6h)

AWSTerraformGitHub ActionsDocker

Kettlewood Freight — Cloud Migration & Zero-Downtime CI/CD

Migrated a legacy on-prem stack to AWS with full CI/CD — cutting deploy time from 6 hours to 12 minutes.

The challenge

Kettlewood Freight ran a monolithic dispatch app on a single on-prem server. Deploys took 6 hours of manual work, involved downtime, and were so risky that the team shipped only once a quarter. Infrastructure costs were climbing and reliability was poor — a single hardware failure took the dispatcher offline for 9 hours.

Our solution

We containerized the application, migrated it to AWS ECS with a managed database, and built a full CI/CD pipeline with GitHub Actions and Terraform. Deploys became automated, reversible, and zero-downtime with blue-green deployments. We added monitoring, alerting, and automated backups — and documented a disaster-recovery runbook.

Outcomes

  • Deploy time dropped from 6 hours to 12 minutes
  • Zero-downtime releases, 4x per week
  • Infrastructure cost down 31% with autoscaling
  • 99.97% uptime in the first 6 months
Automation & Workflow
4 min

Lead response (was 18h)

n8nHubSpotSlackZapierCalendly

Sapience Academy — Lead-to-Enrollment Automation

An end-to-end automation pipeline connecting 7 tools — cutting lead response time from 18 hours to 4 minutes.

The challenge

Sapience Academy, an online tutoring platform, captured leads from 7 different sources — web form, Facebook ads, Instagram DMs, WhatsApp, email, referrals, and event signups. Each went to a different spreadsheet, and the admissions team responded manually within 18 hours on average. Hot leads were going cold.

Our solution

We built a single automation pipeline in n8n that ingests leads from all 7 sources, enriches them with grade level and subject data, routes them to the right tutor coordinator in Slack, and auto-books a Calendly trial session. HubSpot CRM stays in sync automatically, and every lead gets an instant personalized email acknowledgment within 4 minutes.

Outcomes

  • Lead response time: 18 hours → 4 minutes
  • Conversion from lead to enrollment up 34%
  • Admissions team capacity doubled without new hires
  • Zero leads lost or unassigned in 6 months
AI Integration & LLM Solutions
60%

Tickets auto-resolved

Next.jsGPT-4oPineconeLangChain

Coffer — Internal Support Copilot for B2B Payments Ops

An RAG-based copilot trained on Coffer's docs — resolving 60% of internal support questions without a human.

The challenge

Coffer, a B2B payments startup, had an internal ops team drowning in repetitive questions — password resets, policy lookups, status checks on transfers. The same 200 questions kept coming up, and senior staff were spending hours every day answering them instead of handling escalations.

Our solution

We built an internal copilot using GPT-4o with a RAG pipeline over Coffer's knowledge base — policies, runbooks, and historical tickets. The copilot lives in Slack, answers questions in natural language, cites its sources, and escalates to a human when it's unsure. We added an evaluation harness so the team can track answer quality weekly.

Outcomes

  • 60% of internal questions resolved without a human
  • Average resolution time down from 2 hours to 45 seconds
  • Senior staff reclaimed ~14 hours per week
  • Answer accuracy rated 4.7/5 by internal users
BPO & Back-Office Services
Same-day

Claims turnaround (was 4 days)

BPOOCREHR IntegrationQA

Meridian Care Network — Managed Claims Back-Office

A dedicated 4-seat BPO pod handling claims processing — turning a 4-day backlog into same-day turnaround.

The challenge

Meridian Care Network, a community health provider, had clinical staff spending 11+ hours per week on claims processing, patient follow-ups, and document handling. Their claims queue was a 4-day backlog, patients were frustrated by slow responses, and hiring internally would have meant recruiting, training, and managing a team they didn't have bandwidth for.

Our solution

We deployed a dedicated 4-seat BPO pod trained on Meridian's claims workflows, with OCR-assisted document processing and a shared queue integrated with their EHR. The pod handles inbound patient support, claims data entry, and follow-ups — with QA monitoring, daily check-ins, and a weekly performance report.

Outcomes

  • Claims backlog cleared — 4 days → same-day turnaround
  • 11 hours/week returned to clinical staff
  • Patient support response time under 2 hours
  • Zero attrition in the first 6 months
Client stories

What clients say about us

“We replaced three vendors with MyAluxTech — our website, social media, and customer support all run through one team now. Response times dropped from days to hours, and costs went down 30%.”
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Sarah Chen
COO · Coffer
“The Growth package gave us a full web app, 6 social channels managed, and a virtual assistant handling our inbox — all for less than we paid a single agency last year. Genuinely a no-brainer.”
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Marcus Webb
Founder & CEO · Quillworthy Press
“Their BPO team took over our claims processing overnight. We went from a 4-day turnaround to same-day. The dedicated pod feels like part of our company, not an outsourced vendor.”
DAO
Dr. Amara Okafor
Clinical Director · Meridian Care Network
“What surprised me most was the AI integration — they built a RAG chatbot trained on our docs that now handles 60% of support tickets. Our team finally stopped drowning in repetitive questions.”
JP
James Park
CTO · Cruxline
“From startup to scaling — MyAluxTech flexed with us. We started with the Launch package, and now have a dedicated enterprise pod. One partner through the whole journey.”
ER
Elena Rossi
VP Operations · Sapience Academy

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